Cancellation & Refund Policy

At Accento Enterprises, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund and cancellation policy below.

1. Cancellation Policy

1.1. Before Access:

• If you wish to cancel your purchase before accessing the course, you may do so by contacting us at support@accentodigital.com within 24 hours of purchase.

1.2. After Access:

• Cancellations are not permitted once you have accessed or started the course.

2. Refund Policy

2.1. Eligibility for Refunds:

• Refunds are only applicable if:

  • The course content is not delivered as promised.

  • There is a technical issue that prevents access, and the issue cannot be resolved within 7 business days.

2.2. Non-Refundable Cases:

• Refunds will not be issued for:

  • Change of mind after purchase.

  • Failure to complete the course within the access period.

  • Courses purchased during promotional sales or discounts.

3. How to Request a Refund

To request a refund, please email us at support@accentodigital.com with the following details:

• Order ID

• Course Name

• Reason for the Refund

Our team will review your request and respond within 3-5 business days. If approved, the refund will be processed within 7 business days.

4. Changes to Cancellation & Refund Policy

Accento Enterprises reserves the right to revise this policy at any time. Updates will be posted on this page.

For further questions, please contact us at support@accentodigital.com.